Returns & Exchanges
At Luxe Furniture Company, we stand behind the craftsmanship of our curated collections. If your purchase does not perfectly complement your home, we offer a 30-day window for returns and exchanges on all eligible furniture items.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number and the specific items you wish to return.
Prepare for Pickup
Ensure all furniture is in its original condition; our specialized logistics team will coordinate a convenient white-glove pickup time at your residence.
Inspection and Processing
Once the items arrive back at our warehouse, our quality assurance experts will inspect the pieces to ensure they meet our restocking standards.
Receive Your Refund
Approved returns will be processed within 7-10 business days, with credits applied directly to your original method of payment, minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing