Frequently Asked Questions
Everything you need to know about our premium home collections.
What is the typical delivery timeframe for large furniture items?
Most in-stock furniture items are delivered within 2-4 weeks. For custom or made-to-order pieces, the lead time typically ranges from 8-12 weeks depending on the material and craftsmanship required.
Do you offer White Glove Delivery and assembly?
Yes, we offer premium White Glove Delivery for an additional fee. This service includes bringing the item into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in original condition. Please note that custom-made furniture and final sale items are non-returnable. A restocking fee may apply to large furniture returns.
How can I request fabric or wood finish swatches?
We want you to be confident in your choice. You can order up to five complimentary swatches through our website's 'Request a Swatch' page to see how colors and textures look in your home lighting.
Does Luxe Furniture Company provide a warranty on its products?
All of our structural furniture pieces come with a limited 1-year warranty covering manufacturing defects. We also offer extended protection plans for accidental stains, tears, or damage.
Do you offer financing options for larger purchases?
Yes, we partner with Affirm and Klarna to provide flexible monthly payment options at checkout, allowing you to enjoy your new furniture now and pay over time.